Prioritize Safety: Call 811 Before You Dig This Spring

As spring approaches, many homeowners are eager to begin outdoor projects, ranging from landscaping to installing fences. However, before you commence any digging, one crucial step must be taken: calling 811.

National Safe Digging Month: April Awareness

April marks National Safe Digging Month, and Southwest Gas is shedding light on the importance of safe digging practices. Calling 811 not only safeguards your project but ensures the safety of your family and the wider community. By reaching out via phone or submitting an online request at call811.com, you can prevent dangerous accidents and costly service disruptions.

For optimal safety, homeowners and contractors are encouraged to contact 811 at least two business days before they plan to begin any digging. Utility professionals will then visit your location to mark the positions of underground utility lines with color-coded paint or flags. These markers are essential for preventing accidental damage and ensuring safety during your project.

Significant Improvements in Safe Digging Practices

The movement toward calling 811 is gaining momentum. Recently, calls to 811 increased by approximately 10%, resulting in a notable 7% decrease in instances of underground utility damage in areas served by Southwest Gas compared to the previous year. While this progress is commendable, the Common Ground Alliance’s latest Damage Information Reporting Tool (DIRT) report highlights that failure to notify 811 remains the primary cause of such damages.

Educational Initiatives for Professionals

Beyond homeowner awareness, Southwest Gas is proactively educating professionals across various sectors about safe digging practices. The company offers free specialized training for excavators, landscapers, plumbers, and DIY enthusiasts, addressing state-specific excavation laws, safe digging methodologies, and emergency procedures. To learn more about these training sessions, visit swgas.com/en/damage-prevention-training.

Recognizing and Responding to Natural Gas Leaks

Despite best efforts, accidents can still occur. In the unfortunate event of hitting a natural gas line or detecting a leak, follow these safety measures:

• Evacuate the area immediately and do not attempt to inspect the damage or fix the issue.
• Avoid creating sparks; refrain from using lighters, electrical switches, or activating garage doors.
• Once you are at a safe distance, contact 911 and notify Southwest Gas at 877-860-6020.
• Stay clear of the vicinity until professionals confirm that it is safe to return.

Be mindful of these warning signs of a natural gas leak:

• A sulfur-like odor similar to rotten eggs (as natural gas is odorized for safety).
• A hissing or roaring noise from the ground or gas appliances.
• Visual cues such as dirt blowing upwards, bubbling water, or unusually wilting plants.

One Call to Safety

Regardless of whether you are a homeowner or a contractor, starting your digging project with one straightforward yet critical action—calling 811—can prevent accidents, costly repairs, and service interruptions. Your commitment to this precaution can greatly enhance safety for everyone involved.

For additional information on safe digging practices and natural gas safety, visit swgas.com/dig-safe.